Note : In case of same issue or required assistance, you may raise ticket at so our Technical Support Team can assist you to resolve your query. If you are using restricted internet connection like any network Firewall/Proxy is configured, then contact to Network Administrator and allow below Quick Heal's domains in your Network Firewall /Proxy : If same issue even after several retrieval, check Quick Heal virus database date, If it is older than one month, you can download the Offline Update Packager from Ĥ. Quick Heal introduced it to sell offline and through a trusted network, while FusionCharts and VWO launched it. Change the default DNS by configuring active network connection settings (Run command ncpa.cpl to open network settings) and set it to open DNS i.e. Channel partners can be offline or online. Retry to update after some time or connect alternate internet connection if there is weak/slow internet connectivity.Ģ.
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